Lower resource costs
Improved customer satisfaction
Minimized SLA non-compliance risks
Improved punctuality of ground handling services
Long-term planning of operational resource requirements
Modular, Scalable Platform for Ground Handling and Passenger Service Management
PANORAMA
benefits
5-10%
Lower resource costs through job assignment optimization
- Fewer human errors
- Transparent business processes
Down to 90%
SLA penalties through the integrated scheduling process
- Minimize SLA non-compliance risks
- Improve customer satisfaction
10-15%
Cost reduction through optimized routes
- Reduce shipping costs
- Reduce vehicle fleet operation costs
What
PANORAMA
Can Do For You
- Optimize your resource planning for reduction of downtime, and personnel/equipment shortages during peak demand periods
- Accurately log provided services to keep track of them
- Optimize your resource utilization as your business expands
- On-time services for airlines
- Increase airline revenue from ground handling and value-added services
- Minimize your risks
SOLUTION
Optimizing resource utilization
Better resource planning through an accurate estimation of your needs
Increased productivity of your task allocators
Control over your processes, higher service quality, error-free billing
Automated generation of ground handling reports
PANORAMA
User Categories
Airports
- Better ground handling and passenger service
- Long-term scheduling, process simulation
- Optimize resource utilization, reduce operating costs
- Increase your airport traffic
- Better airport scheduling
- Operations are transparent to shareholders and senior management
- Billing and payroll automation
Airlines
- Better passenger service
- Standard turnaround activity (STA) monitoring
- Optimal distribution of employees and check-in counters
- Guaranteed connections for transfer passengers and their luggage
- Work assignments for your airport operations center staff and MRO technicians
Managing your handling agents
- Just-in-time aircraft ground handling
- Passenger operations (check-in, luggage handling)
- Better airport security
- Airport fuel farm management
- Just-in-time aircraft maintenance
Why customers choose
PANORAMA
01.
A solution to real-world challenges
- Reduce human error
- Make your business processes transparent
02.
Addressing the Challenges of Your Financial Department
- Minimize SLA non-compliance risks
- Improve customer satisfaction
03.
Addressing the Challenges of Your IT Department
- Reduce shipping costs
- Reduce vehicle fleet operation costs
Platform
modules and functions
Resource Management
Online Resource Management:
online personnel assignment, major equipment allocation by operations. The scheduling period ranges from hours to days.
Resource Planning:
forward resource/logistics planning, and scenario analysis from one day up to several months.
Shift Scheduling:
shift scheduling, employee attendance control, resource availability tracking, validity tracking for personnel qualification, work permit and certificates.
Process Management and Forecasting
Planning and Supervision of your Ground Handling Processes:
ground handling planning and supervision, alerts and solutions, minimizing delays, better on-time performance.
Passenger Transfer Management:
passenger transfer tracking, passenger and luggage transfer time evaluation. Online alerts, solutions, and cost options.
Passenger Hotel Accommodation Management:
passenger handling in case of flight disruptions: hotel accommodation options, automatic hotel/transfer reservation.
About
us
We are a team of experts with a proven track record in developing, deploying, and maintaining IT solutions for airlines, airports, and ground handling services.
4+
years
in the aviation industry
120 specialists
in the aviation industry
20+
proprietary solutions
150+
success stories
Key Business Lines
We develop independent solutions from open-source technologies.
Comprehensive, turnkey projects for the aviation industry
Center of Competence for Resource Management Systems (RMS)
Development of custom solutions
Unique In-house products
Integration of the airport IT systems
Deployment, integration, and enhancements of third-party solutions
Tech support, operation, and refinement of IT solutions
PANORAMA
case studies
- Case 1
- Case 2
- Case 3
Background:
Limited airfield visibility. Going to Category III A approach.
Before
- Lengthy search for the vehicles and drivers with Category IIIA authorization.
- Long ground handling delays, slow passenger/employee/luggage/cargo delivery.
After the RMS deployment (Online Resource Management Module)
- Automated job assignment to the vehicle drivers.
- Minimize deviations from the aircraft ground handling schedule.
Results
Seamless airport operation when the visibility is limited (Category III A).
Background:
Thunderstorm disrupts the airport operations.
Transit passenger connections are massively disrupted.
Before
Manual search for transit passengers in passenger departure lists and notifications, managing potential connections with elevated financial and reputation risks. High workloads lead to more errors, even in routine operations.
Extensive data exchange between the stakeholders trying to manage the connecting flights.
After the RMS deployment (Online Resource Management, HUB, Passenger Transfer Management, and Passenger Hotel Accommodation Management modules)
Search for passengers with disrupted connections and possible solutions.
Cost estimation of missed connections / connecting flight delays for data-driven decision-making.
Modules are integrated and quickly manage all possible passenger connection issues.
Fewer lost connections.
Results
Minimized the impact of disruptions on transit passengers. Reduced personnel workload.
No financial or reputation losses due to disruptions.
Background:
Forward planning of resources in peak load periods takes a lot of effort.
Before
- Lengthy long-term resource planning by a large team.
- Significant errors, allocating more resources as a safety margin.
- Lengthy procedures for dispatching more personnel/equipment.
After the RMS deployment (Forward Planning Module)
- Quick estimation of available resources
Results
- Better forward planning quality and transparency.
- Lower labor costs for forward planning.